Contact Us

Whilst convenient, online shopping can be tricky. It is only natural to have a few questions when trying to find that perfect rug or runner for your home or office. Have a look at our frequently asked questions page (FAQ) and our dedicated pages for delivery information, returns & refunds, and payment issues. Still have an unanswered query? No problem. You can contact us by Email customerservice@aladdinrugs.com.au

(Queries received outside opening hours will be responded to as soon as possible the next working day) .

Alternatively, you can speak to our dedicated customer support team on live Chat

customer service managers will be in touch to assist promptly.

Aladdin Rugs is committed to providing highest standards of customer service throughout the industry.